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Legal / Privacy Guidelines

Privacy Policy.

Last Updated: May 2026

1. Introduction

Innovodex (“we”, “us”, or “our”) operates the website https://innovodex.com and associated digital engineering, software development, and AI voice automation services. We respect your privacy and are committed to protecting it through compliance with this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our services, including:

  • Contact Information: Name, company name, email address, phone number, or direct communication payload inputs when you submit inquiries.
  • Usage Parameters: Browser type, viewport size, IP address, loading latency, and engagement data.
  • Inbound Voice Call Details: Phone numbers captured via Caller ID during inbound calls to our AI voice assistant, and voice transcripts or confirmations provided during system interactions.

3. How We Use Your Information

We use information that we collect about you or that you provide to us to:

  • Provide and optimize our Next.js and custom SaaS applications.
  • Respond to system consultations or requirement specification payloads submitted through our contact desk.
  • Send transactional communications, such as booking links or appointment confirmations, based on your opt-in choices.
  • Review performance logs and audit core web vitals.

4. SMS Messaging Consent & Opt-In

Innovodex operates an AI-powered voice assistant that answers inbound business calls. If you verbally confirm and opt in during a call, we will send transactional SMS notifications (e.g. demo booking links and appointment reminders).

Your phone number and personal information are never sold, rented, or shared with third parties for marketing purposes.

For full terms, opt-out instructions, and help details, please review our dedicated SMS Messaging Policy.

5. Third-Party Sharing

We do not sell, trade, or transfer your personally identifiable information to outside parties for marketing or advertising. This does not include trusted third parties who assist us in operating our website, hosting our codebases, or conducting our business, so long as those parties agree to keep this information confidential.

6. Systems & Data Security

We implement industry-standard encryption, edge firewalls, and security protocols to maintain the safety of your personal information. However, no transmission over the internet or database hosting is 100% secure.

7. Contact Desk

To ask questions or comment about this Privacy Policy or our privacy practices, contact us at: