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Legal / Messaging Guidelines

SMS Messaging Policy.

Last Updated: May 2026

1. Program Details

Program Name: Innovodex SMS Notifications

Program Description:

Innovodex operates an AI-powered voice assistant that answers inbound business calls 24/7. When a caller interacts with our AI voice agent and verbally agrees to receive a follow-up text message, Innovodex will send a transactional SMS containing a demo booking link and relevant service information about our AI voice automation solutions.

No SMS messages are sent without explicit verbal consent obtained during the phone call.

2. How You Opt In

When you call the Innovodex AI voice assistant, the agent will ask near the end of the conversation:

“Would it be okay if I send you a quick text with your demo booking link so you have it handy?”

An SMS is only sent if you verbally confirm. Your phone number is captured automatically via caller ID from the inbound call.

3. Types of Messages You May Receive

  • Demo booking links (Calendly scheduling)
  • Appointment confirmation and reminders
  • Follow-up information about AI voice automation services
  • Onboarding-related communication after booking

We do not send promotional blasts, third-party advertisements, or unsolicited marketing content.

4. Message Frequency

Message frequency varies based on your interaction with the AI voice assistant. You will typically receive 1–3 messages per inquiry.

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Control & Assistance

How to Opt Out

Reply STOP to any SMS message at any time to unsubscribe. You will receive one final confirmation message and no further messages will be sent.

How to Get Help

Reply HELP to any SMS message or contact us directly:

7. Privacy Assurance

Your phone number and personal information are never sold, rented, or shared with third parties for marketing purposes. For full details on how we handle your data, see our Privacy Policy.

We may update this SMS Policy from time to time. Changes will be posted on this page with an updated date.